I am trying to set up ssh settings so I can run a workstation. I am getting the following error when trying to run the command using CLI on a windows workstation. I have installed python version 3 and reinstalled dx CLI. Many thanks for your help!

Comments

3 comments

  • Comment author
    Ben Busby DNAnexus Team

    Hi Omid! Please try running ssh-keygen (without dx), and then selecting option 1.

     

    Also, the *awesome* folks at support@dnanexus.com handle this kind of thing all the time!

     

    Ben

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  • Comment author
    Former User of DNAx Community_45

    Hi Ben,

     

    That seems to work fine (I don't get an option 1 but I get a prompt to save a file name.

     

    What would the next step be?

     

    Many thanks

     

    Omid

    0
  • Comment author
    Chai Fungtammasan DNAnexus Team

    @Omid Sadeghi-Alavijeh?  were you able to ssh into workstation after you run ssh_keygen? If not, have you had a chance to ask the support@dnanexus.com?

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