Error when dx download files from RAP

Former User of DNAx Community_57
I got this error when downloading files from RAP to our cluster:   WARNING:dxpy:[Wed Oct 19 19:19:52 2022] GET https://dl.ew2.dnanex.us/F/D2PRJ/file-GJ7V8pQJ4q4BKB6KJ6VzZK2p/project-G8Q4GxQJ803VjPFKBK6Bjkbq: ProtocolError: ('Connection broken: IncompleteRead(12141243 bytes read, 4635973 more expected)', IncompleteRead(12141243 bytes read, 4635973 more expected)). Waiting 1 seconds before retry 1 of 6... (range=bytes=16777216-33554431)

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  • Comment author
    Chai Fungtammasan DNAnexus Team

    This looks like network issue. The error message said that it is retrying. Were you able to get data within 6 retry?

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