Showcase currently down?

James C Porter

Is showcase currently down? I can't access the public database of fields and cannot access anything from ams either.

On the public website I get this in the browser html:

<!--
DATABASE ERROR inst=1, ecnt=1, ecod=5
IIAPI_ST_FAILUREInfo: ERROR &apos;08004&apos; 1: Number of users has exceeded limit.ERROR &apos;08006&apos; 13172737: The connection to the server has been aborted.
-->

<!--ERROR:Database "ace_trove_live" failed to open-->

 

On AMS I get this error: 

(Cannot display basket contents because of a problem getting data from Showcase.)

Comments

1 comment

Date Votes
  • Comment author
    Matt H The helpers that keep the community running smoothly. UKB Community team Access Team

    Dear James, 

    Thanks for your post on the UK Biobank Community Forum. 

    The Showcase site now appears to be working as normal when accessed via this link:

    https://biobank.ctsu.ox.ac.uk/crystal/

    Kind regards, 

    Matt

    0

Please sign in to leave a comment.