Can you please do something with the two-Factor Authentication
Hey UKBB
Could we please get some sort of trusted device or limit the amount of times we have to use 2FA within a day or have the auto log out set longer - its getting really annoying when you set a script to run and have to log back in using 2FA when things are running in the background.
I get we need security etc but this is overkill
Thanks
Josh
Comments
1 comment
Dear Researcher,
We apologise that we are unable to assist with this issue. UK Biobank itself doesn’t control the 2FA settings or session timeouts on the Research Analysis Platform. These security features are managed by DNAnexus, who host the platform.
If you’re finding the frequent 2FA prompts or auto logouts disruptive, the best option is to reach out to DNAnexus support directly at ukbiobank-support@dnanexus.com.
Hope this helps clear things up!
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