Refresh of data is been in pending since last thursday

Hello,   I am trying to update my refresh and Its been pending since last Thursday. May I know what could be the reason?   Regards Akhil

Comments

2 comments

  • Comment author
    Chai Fungtammasan DNAnexus Team

    Whilst upgrading the platform to prepare for the release of half a million Whole Genome Sequences, we experienced a technical issue that has required us to pause the dispensing and refreshing of data. We are investigating the next steps and will update you in the next 24 hours. Data/projects that have already been dispensed are not affected by this issue.

    https://status.dnanexus.com/

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  • Comment author
    Former User of DNAx Community_6

    Thank you so much for the response. I am excited for WGS data,

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