Enable Two-Factor Authentication on UKB-RAP by Monday 23rd June

On Monday 23rd June 2025, DNAnexus has enabled two factor authentication (2FA) as a requirement for all researchers to log into the UKB-RAP to provide additional security to the platform.

What is 2FA?

2FA adds an extra layer of security. After entering your password, you’ll also need to enter a code generated by an app like Google Authenticator. This code changes every 30 seconds and can only be used once.

With two-factor authentication protecting your account, your data will be protected even in the case that both your username and password are stolen. No attacker will be able to access your account without the two-factor authentication code.

Since this is a mandatory feature, it cannot be disabled by the researcher.

How to set up 2FA after it has been made mandatory

If you have not set up 2FA before 23rd June 2025, UKB-RAP will show you a prompt to set up 2FA immediately after you log in. Here’s how:

1. Log into your UKB-RAP account 
   If you have not yet set up a 2FA method, the login page will only ask you for your username and password.
2. Enable 2FA
   Follow the instructions from the ‘Enable Two-Factor Authentication’ pop-up window, click Next and follow the steps to set up a third-party authenticator app.
   • We recommend Google Authenticator (free on iOS and Android). Get it on Google Play or from the Apple iTunes App Store.
   • If you don’t use a smartphone, you can use other apps that support the TOTP standard on tablets or computers.
3. Save your backup codes
   After setup, you’ll get backup codes. These can be used if you lose access to your authenticator app.
   • Store them safely.
   • If you lose both your app and backup codes, contact DNAnexus Support.

Further information about 2FA can be found in the UKB-RAP documentation. 

If you have any further questions do not hesitate to contact - ukbiobank-support@dnanexus.com.