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Access, permissions, troubleshooting and missing data

Access and permissions

  • How do I restore my access to the UKB-RAP?
  • Why have I lost access to my project on the UKB-RAP?
  • Why does my UKB-RAP approval show an expiry date?
  • Why does it say that my project is not enabled for UKB-RAP?

Escalation and support routes

  • Where do I go for help about the UKB-RAP?

Technical troubleshooting

  • How can I check if my software is compatible with UKB-RAP?

Missing or unexpected data

  • Why is data missing from my UKB-RAP project?
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