File Load Error" in Protected Project

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  Rachael W UKB Community team Data Analyst

  • Edited 11 February 2026 13:49

  Hi Kenneth,

  there are some dx toolkit commands that can be used to copy data from your main project storage to your jupyterlab instance storage.  See https://documentation.dnanexus.com/user/helpstrings-of-sdk-command-line-utilities  The dx toolkit is already installed in the jupyterlab instance.  One way to enter the commands is to open a $_ terminal from the first jupyterlab page.  Use dx download <filepath/name>  to copy a file from main project storage to jupyterlab storage.   Before you close the jupyterlab, use dx upload <filename> , with optional output filepath, to copy the file from the jupyterlab instance to your main project storage.

  I think you need to have Admin or Contributor access to a project in order to use dx upload.  If you have Viewer access you might not be able to save files.   If this is a problem, please discuss permissions with the project Admin.

   

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• 

  Kenneth Joseph Aguh

  • 10 February 2026 16:51

  Hi Rachel, Thanks for your response.
  However, I am not referring to copying data. I can do that part.
  I am referring to creating a notebook and opening the notebook to begin analysis.
  When I try to open my notebook in JupyterLab from the DNAnexus storage, I get the error:

  "File Load Error for xyz.ipynb: You cannot open DNAnexus notebooks from a protected project. Please download the notebook and open the local version."

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